top of page

Privacy Policy

Effective Date: 4/22/2024
Company Name: GREENSHEILD MONITORING, LLC (dba GREENSHIELD MONITORING)
Location: Vancouver, WA
Website: www.greenshieldmonitoring.com

GREENSHEILD MONITORING, LLC (dba GREENSHIELD MONITORING) (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with our website and security services, in accordance with Washington State law.

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Full name, email address, phone number, business name, and service location.
     

  • Security Monitoring Data: Video/audio footage, motion alerts, GPS tracking data, timestamps, and system usage logs.
     

  • Device/Usage Data: IP address, browser type, access logs, and site interaction data.
     

  • Job Applicant Data: Resume, background info, and employment interests submitted via the site.
     

  • Communication Records: Any messages, calls, or emails exchanged with our team.
     

 

2. Beta Program Disclaimer

GreenShield Monitoring is currently operating in a limited-release beta phase. Our systems, personnel, and protocols are being refined and tested in real-world environments. As such:

  • We do not guarantee service continuity, equipment performance, crime deterrence, or response outcomes.
     

  • By using our services, you acknowledge and accept the inherent limitations of a beta-stage security solution.
     

  • You agree to hold GREENSHEILD MONITORING, LLC harmless for any damage, loss, theft, or liability incurred during this beta phase.
    This acknowledgment forms a binding part of your use agreement under applicable Washington State law.
     

 

3. How We Use Your Information

We use your information to:

  • Operate and improve our monitoring services.
     

  • Communicate regarding incidents, updates, or support issues.
     

  • Analyze service performance, safety alerts, and usage trends.
     

  • Comply with legal obligations or law enforcement requests.
     

 

4. How We Share Information

We do not sell your personal data. We may share information:

  • With your consent or direction.
     

  • With third-party service providers under strict confidentiality.
     

  • To comply with legal requirements or protect against fraud/crime.
     

  • In emergencies or when safety is at risk.
     

 

5. Surveillance & Monitoring Disclaimer

GreenShield provides remote camera surveillance, GPS bait tracking, and mobile tower deployment. We do not promise crime prevention or guaranteed incident response. By using our services, you understand that:

  • All footage and reports are for informational use only.
     

  • We are not liable for damages, losses, or theft—regardless of whether cameras were active or personnel were monitoring at the time.
     

  • Services rely on customer-provided equipment, internet uptime, and third-party technologies which may experience outages or failures.
     

 

6. Hold Harmless Agreement

To the fullest extent permitted by Washington law, you agree to indemnify and hold harmless GREENSHEILD MONITORING, LLC (including its owners, staff, and contractors) from any liability, claim, or cost arising from:

  • Use of or reliance on our services.
     

  • Criminal activity occurring at your facility.
     

  • Internet, power, or hardware failure.
     

  • Any disputes with third parties relating to security coverage or expectations.
     

 

7. Data Security

We follow industry standards to protect your data but cannot guarantee total security. You acknowledge that no digital system is completely immune to breach, and release us from liability for incidents beyond our control.

 

8. Cookies and Tracking

We may use cookies, analytics, and other tracking tools to enhance your experience and evaluate website performance. You may disable cookies through your browser settings.

 

9. Children’s Privacy

Our services are intended for adults 18 and older. We do not knowingly collect or store data from minors. If we learn of such activity, we will delete the information promptly.

 

10. Washington State Resident Rights

You have the right to:

  • Request access to personal data we hold.
     

  • Request correction or deletion of data (subject to legal retention).
     

  • File a complaint with the Washington State Attorney General’s Office if you believe your rights are violated.
     

 

11. Data Retention

We retain monitoring logs, footage, and communications only as long as necessary for service, legal, or audit purposes.

 

12. Third-Party Links

Our website may contain links to other sites. We are not responsible for their content or privacy practices.

 

13. Policy Updates

We may update this policy periodically. Any changes will be posted to this page with an updated effective date. Continued use of our services confirms your acceptance of these changes.

 

14. Contact Us

For questions or privacy-related requests, contact:

GREENSHEILD MONITORING, LLC (dba GREENSHIELD MONITORING)
Vancouver, WA
🌐 www.greenshieldmonitoring.com
📧 info@greenshieldmonitoring.com
📞 360-564-1520

bottom of page